Terms

TERMS & CONDITIONS

Last Updated: [Insert Date]

These Terms & Conditions (“Terms”) govern the access to and use of the website, services, communication platforms, and messaging solutions provided by Chaware Mobiles and Repairing, having its registered place of business at Vinay Complex, Opp Ashoka Hotel, Phaltan Deccan Chouk, Satara, Maharashtra – 415523, India (“Company”, “we”, “us”, or “our”).

By accessing our website, engaging with our services, communicating with us via WhatsApp, RCS, phone, email, or any other digital medium, you agree to be bound by these Terms. If you do not agree, you must discontinue use of our services immediately.

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1. Introduction

Chaware Mobiles and Repairing operates as a mobile retail, repair, and customer support service provider, offering device sales, repair services, spare parts, warranty assistance, and customer communication through digital messaging platforms including WhatsApp Official API and RCS messaging.

These Terms establish a legally binding agreement between you (“User”, “Customer”, or “Client”) and Chaware Mobiles and Repairing.

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2. Definitions

• “Services” refers to mobile phone sales, repair services, customer support, notifications, billing communications, and messaging services.
• “User” means any individual or entity accessing or using our services.
• “Platform” refers to our website, WhatsApp Business API, RCS messaging, or other digital interfaces.
• “Content” includes text, images, messages, invoices, service updates, and promotional communications.
• “Third Party” includes Meta Platforms Inc., Google, telecom operators, payment gateways, and service partners.

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3. Acceptance of Terms

By using our services or communicating with us digitally, you confirm that:

• You have read and understood these Terms.
• You are legally capable of entering into a binding contract under Indian law.
• You agree to comply with all applicable laws, regulations, and platform policies.

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4. Description of Services

Chaware Mobiles and Repairing provides:

• Mobile phone sales and accessories
• Mobile repair and maintenance services
• Customer support and service updates
• Order confirmations, invoices, and service notifications
• Promotional and informational messages (subject to consent)

Messaging may be delivered via WhatsApp Official API, RCS, SMS, or email.

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5. Eligibility

To use our services:

• You must be at least 18 years of age.
• You must provide accurate and complete contact details.
• You must comply with Indian laws and telecom regulations.

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6. Account Registration

Some services may require providing personal details such as name, phone number, and device information. You agree to:

• Provide accurate information
• Keep your contact details updated
• Accept responsibility for all communications sent to your registered number

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7. User Responsibilities

Users agree not to:

• Use our services for fraudulent or unlawful purposes
• Attempt unauthorized access to systems or data
• Misuse messaging platforms or violate Meta or RCS policies
• Provide false or misleading information

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8. Payment & Billing Terms

• All prices are in Indian Rupees (INR).
• Payments may be collected via cash, UPI, cards, or digital gateways.
• Repair estimates are indicative and subject to change upon inspection.
• Invoices are shared digitally or physically.

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9. Subscription Renewal & Termination

If applicable:

• Subscriptions auto-renew unless cancelled.
• We reserve the right to suspend or terminate services for policy violations, non-payment, or misuse.
• Users may opt out of messaging at any time.

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10. Use of WhatsApp Official API & RCS

Chaware Mobiles and Repairing uses Meta-approved WhatsApp Business API and RCS messaging strictly for:

• Transactional updates
• Service notifications
• Customer support
• Opt-in promotional messages

We comply with:

• Meta Business Messaging Policies
• Telecom Regulatory Authority of India (TRAI) regulations
• Anti-spam and consent requirements

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11. Message Delivery & Compliance Policy

• Message delivery is subject to network availability.
• We are not liable for delayed or undelivered messages due to telecom issues.
• Users may opt out by replying STOP or contacting us directly.

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12. Intellectual Property Rights

All logos, content, trademarks, and materials belong to Chaware Mobiles and Repairing. Unauthorized use, copying, or distribution is prohibited.

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13. Confidentiality

We maintain confidentiality of customer data and communications except where disclosure is required by law or authorized third-party processors.

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14. Disclaimer of Warranties

Services are provided “as is” without warranties of uninterrupted availability, accuracy, or fitness for a specific purpose.

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15. Limitation of Liability

To the maximum extent permitted by Indian law, Chaware Mobiles and Repairing shall not be liable for indirect, incidental, or consequential damages.

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16. Indemnification

Users agree to indemnify and hold harmless Chaware Mobiles and Repairing from claims arising from misuse of services or violation of these Terms.

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17. Governing Law (India)

These Terms are governed by the laws of India. Courts in Satara, Maharashtra shall have exclusive jurisdiction.

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18. Changes to Terms

We reserve the right to update these Terms at any time. Continued use constitutes acceptance of revised Terms.

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19. Contact Information

Business Name: Chaware Mobiles and Repairing
Address: Vinay Complex, Opp Ashoka Hotel, Phaltan Deccan Chouk, Satara – 415523
Phone: +91 9960460420
Email: nileshchaware77@gmail.com